Terms & Conditions

1) Acceptance of Terms

By accessing or using the Site, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the Site. We may update these Terms at any time by posting a revised version with a new Effective Date.

2) Educational Use / No Medical Advice

All content (including videos, VSLs, articles, FAQs, testimonials) is for educational and informational purposes only and is not medical advice. Nothing on the Site diagnoses, treats, cures, or prevents any condition. Always consult a qualified healthcare professional for guidance about your health. Your reliance on any Site information is at your own risk.

3) No Guarantees

Testimonials and case studies reflect individual experiences only; results vary and are not typical. We do not guarantee outcomes, recovery times, pain relief, or eligibility for any procedure.

4) Eligibility & Appropriate Use

You must be at least 18 to use the Site. You agree not to misuse the Site, interfere with security or functionality, submit false information, or upload malware. Access may be restricted where prohibited by law.

5) Intellectual Property

All content, design, logos, trademarks, text, images, and videos are owned by the Company or its licensors and protected by law. You may not copy, modify, distribute, publicly display, or create derivative works without prior written permission. Limited personal, non-commercial viewing is permitted.

6) User Submissions & Feedback

If you submit questions, comments, reviews, or other content (“Submissions”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display those Submissions in connection with the Site and our services, subject to applicable privacy laws.

7) Third-Party Links & Services

The Site may link to or integrate third-party content or tools (e.g., maps, video hosts, form or image upload services). We do not control or endorse third-party websites and are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms.

8) Scheduling, Forms, and Patient Communications

Any interest forms, uploads (e.g., imaging), or scheduling tools are for convenience and initial screening only and do not create a physician-patient relationship. Clinical candidacy is determined solely by licensed clinicians after appropriate evaluation.

9) HIPAA Notice (Website Context)

The Site is intended for general education and marketing. Do not submit protected health information (PHI) via unsecured forms or email. PHI should be provided only through designated, secure channels or portals when instructed. Our handling of information collected via the Site is governed by our Privacy Policy and may not be subject to HIPAA unless expressly stated.

10) Disclaimers

THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that content is accurate or current.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS (US $100).

12) Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your Submissions, or your breach of these Terms.

13) Governing Law: Venue

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law rules. Exclusive venue for disputes shall be the state or federal courts located in Milwaukee County, Wisconsin, and you consent to personal jurisdiction there.

14) Termination

We may suspend or terminate access to the Site at any time for any reason. Sections that by their nature should survive (e.g., IP, Disclaimers, Limitations, Indemnification, Governing Law) will survive termination.

15) Severability: Entire Agreement

If any provision is held invalid, the remainder remains enforceable. These Terms, plus our Privacy Policy, constitute the entire agreement regarding the Site.

Privacy Policy

Applies To: The Site and any services that link to this Privacy Policy.

1) Overview

This Privacy Policy explains what personal information we collect, how we use and share it, your privacy choices and rights, and how to contact us. If you do not agree, please discontinue use.

2) Information We Collect

Identifiers & Contact Data: name, email, phone, address, IP address, device identifiers.

Health-Related Self-Reports (Optional): conditions, symptoms, prior treatments, goals—only if you choose to provide such information through designated forms for educational triage and appointment coordination.

Transaction & Scheduling Data: requested appointments, service interests; if payments are offered online, payments are processed by a PCI-compliant processor (we do not store full card numbers).

Usage & Analytics Data: pages viewed, time on site, referrers, approximate location, and events, collected via cookies, pixels, SDKs, or similar tech (e.g., Google Analytics/Ads, Meta Pixel).

Submitted Files/Images/Imaging: if you upload files (e.g., via a trusted partner like MyMedicalImages), handling may be governed by that partner’s terms; do not upload PHI through general contact forms.

3) How We Use Information

Provide, maintain, and improve the Site, content, and user experience.

Respond to inquiries; pre-screen candidacy and coordinate consultations.

Perform analytics, measurement, and non-sensitive advertising/remarketing (see “Advertising & Analytics” below).

Protect against fraud and misuse; comply with legal obligations.

With consent, send marketing communications (you may opt out anytime).

4) Advertising & Analytics (Google/Meta)

We use analytics and ad platforms to measure performance and reach prospective audiences.

We do not create or use audience segments based on sensitive health conditions for personalized ads.

We implement platform policies to avoid prohibited targeting/creative (e.g., no “before/after” imagery that violates platform standards; no assertions about personal attributes).

You can control cookies/consent (EEA/UK/CH) via our consent banner and opt out of certain tracking via browser settings or global privacy controls. See “Your Rights & Choices.”

5) Legal Bases (EEA/UK/CH)

Where GDPR/UK GDPR applies, we process:

Consent for cookies/ad personalization (where required), and for optional marketing.

Legitimate interests for site security, non-sensitive measurement, and service improvement (balanced against your rights).

Contract to respond to inquiries you submit.

Legal obligation to comply with applicable laws.

6) Sharing of Information

We share with:

Service Providers/Processors (e.g., hosting, analytics, email/SMS tools, scheduling, image-handling partners), bound by contracts to process data on our behalf.

Business Transfers (e.g., merger, acquisition).

Legal/Compliance (to protect rights, safety, and comply with lawful requests).
We do not sell personal information for money. For U.S. state laws, targeted advertising or certain analytics may be deemed a “sale” or “share”; see Do Not Sell or Share below.

7) Retention

We keep information only as long as necessary for the purposes described, factoring in legal, tax, and operational requirements. We delete or de-identify data when no longer needed.

8) Children’s Privacy

The Site is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

9) Security

We employ administrative, technical, and physical safeguards appropriate to the risks. No system is 100% secure; transmission is at your own risk.

10) Your Rights & Choices

Email/SMS Marketing: You can opt out via the unsubscribe link or by replying STOP to SMS.
Cookies/Tracking: Manage cookies through our consent banner and your browser. EEA/UK/CH users can withdraw consent at any time. We honor Global Privacy Control (GPC) signals for opt-out where required.
U.S. State Rights (where applicable): Access, correction, deletion, portability, restriction of targeted advertising (“opt-out of sale/share”), and appeal rights may apply (e.g., CA, VA, CO, CT, UT, TX, FL, OR, MT, DE, IA, IN, TN, NJ, NH, NE, KY, RI, etc.). See instructions below.
EEA/UK/CH Rights: Access, rectification, deletion, portability, objection, restriction, and withdrawal of consent. You may also lodge a complaint with your local data protection authority.

11) California/CPRA Disclosures

Do Not Sell or Share My Personal Information: We provide a clear link and a mechanism to opt out of “sale”/“sharing” (as defined by CPRA), including via GPC.

Limit Use of Sensitive Personal Information: If collected, we use sensitive categories only for limited, permitted purposes (e.g., providing requested services) and provide methods to limit such use.

Notice at Collection: We disclose categories, purposes, retention, and rights at or before collection.

Non-Discrimination: We will not discriminate against you for exercising your CPRA rights.

How to Exercise Rights (U.S. States):

Submit a request by emailing or mailing us at the address below with your state of residence, request type, and contact information.

For opt-out of sale/share/targeted advertising, enable GPC in your browser, or email us.

We will verify your request and respond within the legally required time. Authorized agents may act on your behalf where permitted.

12) International Transfers

We may transfer, store, and process information in countries outside your own (including the U.S.). We use appropriate safeguards (e.g., SCCs) where required.

13) Changes to This Policy

We may update this Privacy Policy periodically. Changes to this policy may go into effect at any time. Material changes will be highlighted on the Site.

Contact

Longevity Health 360
675 N Barker Rd, Suite 100, Brookfield, WI 53045
Email: [email protected] | Phone: (262) 233-2500